Staff working with people with ABI need specific knowledge and skills to help them work appropriately.
There are many roles in working with people with ABI including information and referral staff, support workers, program staff, case managers and managers.
All staff need: a) An introduction to ABI b) An introduction to appropriate ways of working with people with ABI
There are on-line self-study modules available for each of these topics on the web site www.ABIStaffTraining.info
Staff with specific roles may need additional skills, for example:
Information and referral staff - conversation skills & being open to the possibility a person may have an ABI
Support workers - strategies for managing specific behaviours, communication skills, skills for building independence
Program staff - strategies for managing specific behaviours
Case managers - making case management appropriate for people with ABI and goal setting for people with ABI
Managers - skills in identifying and managing the disillusionment process than can happen with support staff working with people with ABI.
There are online learning materials available for these and other topics in Section 10 Worker roles e) On-line learning. There are also self-study modules available on many topics for example building independence, communication, mobility, management.
What knowledge and skills do I need for my role? What are the learning opportunities available for me to gain this knowledge and skills?
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Click on the Roles (e.g. Information and referral, Support worker) to highlight relevant skills.
Roll over the Tips to see further sources of information.
The web site www.TBIStaffTraining.info has resources for on-line learning. The materials were developed for people working with people with TBI however resources are also relevant for people with most kinds of ABIs.
There are self study modules and tool-kits.
Staff self study modules
1 An Introduction to Traumatic Brain Injury 2: Communication 3: Promoting skills for independence 4: Understanding and managing cognitive changes following an TBI 5: Understanding and managing behaviour Changes following an TBI 6: Sexuality after an ABI : issues and strategies 7. Case management 8. Supervising staff / Managing staff 9. Mobility
Toolkits A. The Next Step: Transition from Children's Services to the Adult World B. Working Together Promoting Independence