c) Case managers knowledge and skills   

Introductory knowledge

All case managers working with people with ABI need:
a) An introduction to ABI - which could be the Self-Study Module 1. An Introduction to ABI
b) An introduction to appropriate ways of working with people with ABI - which could be Module 2 Working with people with ABI


There are different models of case management.

ADHC has two types of case management services - one offered through HACCC services and the other through ADHC Disability Funding. It is important for case managers to understand their own model and other's models of case management.

When case managers are working with people with ABI it is useful in setting goals and developing individual program plans to be aware of:

  • the range of issues that may need to be considered in setting goals and developing plans
  • the sources of information that are available that may help set goals and develop plans
  • the elements of an individual program plan
  • tips for setting goals for people with ABI.

See for example:

TOOL 5: Case manager's issues checklist
TOOL 6: Sources of information to assess needs
TOOL 7: Individual program plan
TOOL 8: Tips for setting goals
TOOL 12: Essential survival tips for working with people with ABI

More In depth knowledge for working directly with people with ABI

Case managers who work a lot with people with ABI may also need more in depth knowledge around:

Promoting skills for independence
Understanding and managing cognitive changes
Understanding and managing behaviour changes
Sexuality after an ABI

There are Self-study modules and Toolkits available at www.TBIStaffTraining.info. Although the information has been developed for traumatic brain injury (TBI) is also relevant for the majority of sudden onset ABIs'.

The following self-study modules may be particularly useful to support workers.

2: Communication
3: Promoting skills for independence
4: Understanding and managing cognitive changes following an TBI
5: Understanding and managing behaviour Changes following an TBI
6: Sexuality after an TBI : issues and strategies
9. Mobility

The following Toolkits may also be particularly useful:

A. The Next Step: Transition from Children's Services to the Adult World
B. Working Together Promoting Independence