Introduction   

7. Case Management is designed for case managers. It is not designed to provide detailed information about what makes good case management but rather it assumes one knows what makes good case management and focuses on what's special about case managing people with ABI. It includes


a) What is case management

Definitions

b) Case management models

Different kinds of case management that are used in practice.

c) Phases of case management

The phases of case management, engagement, assessment, etc and some of the points for what's especially relevant when working with people with ABI and their families.

d) Settings

Common settings for case management in NSW

e) Key messages for case managers working with people with ABI

This summarises some of the key messages that are in Self-Study Module 2 from the perspective of case managers.